Privacy Policy

HK Parts Incorporated – Privacy Policy

Last Updated: 12/11/2025

HK Parts Incorporated (“HK Parts,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit HKParts.net, place an order, create an account, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

10DLC Compliance and Privacy:

  1. Collection of Personal Information

We collect personal information from users when:

  • You voluntarily provide it to us when using our website or services.
  • You submit your phone number to receive messages via 10DLC.
  1. Use of Personal Information

We use the personal information you provide for the following purposes:

  • To provide the requested services.
  • To send you messages via 10DLC as per your request.
  • To comply with legal obligations.

To improve our services and user experience.

  1. Privacy and 10DLC

As a 10DLC service provider, we adhere to the following principles:

  • Privacy policies and terms and conditions are displayed next to the phone number entry fields.
  • Privacy policies explicitly state that end user information is protected and not shared or sold to third parties for marketing, lead generation, or analytics purposes.
  • The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the 10DLC number, and short code opt-out routes are not used.
  1. Opting Out

You can opt out of receiving messages by texting STOP to the 10DLC number associated with our service. If you need assistance or have questions, text HELP for help.

  1. Disclosure of Personal Information

We do not share or sell end-user information to third parties or affiliates for any marketing, lead generation, or analytics purposes.

1. Information We Collect

We collect information in several ways to operate our business, process orders, and improve your experience.

a. Information You Provide Directly

This includes:

  • Account information (name, email address, password)
  • Order information (billing/shipping address, phone number)
  • Payment information (processed securely through third-party payment processors—we do not store full credit card numbers)
  • Customer service communications
  • SMS/email opt-in information
  • Product reviews or survey responses

b. Information Collected Automatically

When you visit HKParts.net, we may automatically collect:

  • IP address
  • Device type and browser type
  • Pages viewed, referring/exit pages
  • Time spent on the site
  • Cookies, tracking pixels, and similar technologies

c. Information From Third Parties

We may receive limited information from:

  • Payment processors
  • Shipping carriers
  • Advertising or analytics partners
  • Fraud-prevention services

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate about your account, orders, and shipping
  • Send marketing emails or SMS alerts (if you opted in)
  • Improve site performance, user experience, and product offerings
  • Prevent fraud and maintain site security
  • Comply with legal obligations

We do not sell personal information to data brokers.

3. SMS Communications

If you opt in to receive SMS updates:

  • You may receive promotional messages, restock alerts, order updates, and service messages.
  • Message frequency varies.
  • Message & data rates may apply.
  • You can opt out at any time by replying STOP.

See our SMS Terms for full details.

4. Cookies & Tracking Technologies

HK Parts uses cookies, pixels, and other technologies to:

  • Save cart contents
  • Enable account login
  • Analyze site traffic and performance
  • Support advertising and retargeting

You can disable cookies in your browser settings, but site functionality may be affected.

5. How We Share Your Information

We share personal information only as needed with trusted third parties, including:

  • Payment processors (e.g., credit card gateways)
  • Shipping and logistics providers
  • Email/SMS service providers
  • Analytics and advertising partners
  • Fraud-prevention and security vendors
  • IT infrastructure and hosting providers

These partners are only permitted to use your information to perform services on our behalf.

We may also share information if required by law, court order, or to protect the rights and safety of HK Parts, our customers, or the public.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information.
However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep personal information only as long as necessary to:

  • Fulfill orders
  • Maintain your account
  • Meet legal, tax, and business requirements

You may request deletion of your information (subject to lawful exceptions).

8. Your Choices & Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of certain data
  • Opt out of marketing emails or SMS
  • Disable cookies

You can update your account information at any time by logging into your HKParts.net account.

To request data changes, email us at:
support@hkparts.net

9. Children's Privacy

HK Parts does not knowingly collect information from individuals under the age of 18.
If we learn that we have collected such information, we will delete it promptly.

10. Third-Party Links

HKParts.net may link to external websites.
We are not responsible for the privacy practices or content of third-party sites.

  • We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the site signifies acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

HK Parts Incorporated
Email: support@hkparts.net
Website: https://hkparts.net