Sign up via the Rewards button on the site, then log in and click the Rewards icon to see your balance and redemption options. Points are earned and redeemed only on purchases made directly with HK Parts — not through other retailers or gun shops. This is also the only place HK Parts offers pricing discounts; there are no coupon codes.

Make sure you're logged into the account your rewards are registered under — points won't show for a guest checkout, a mistyped email, or a payment method like Apple Pay that wasn't linked at checkout. If your order was placed under the correct, logged-in email and points still aren't there, email support@hkparts.net or (801) 987-3494, Mon–Fri, 8:00am–3:00pm MST with your order number(s) and registered email.

They're automatically refunded to your account so you can redeem something else — check your balance to confirm. Sign up for the notify-me alert on that product if you'd like to try again once it's back.

Email support@hkparts.net or (801) 987-3494, Mon–Fri, 8:00am–3:00pm MST with the order or redemption details — there's no customer-facing way to reverse a points transaction yourself. Once it's confirmed the redemption didn't go through, your points are restored.